Q1Are you a factory or trading company?
Yes, We are a manufactory.
Q2Where is your factory located? How can I visit there?
Our main factory is located in Dongguan City, Guangdong Province, China. You can fly to Shenzhen international airport directly. And we can pick you up there. All our clients, from home or abroad, are warmly welcomed!
Q3What makes you different with others?
- Excellent Service: For a quick, no hassle quote just send email to us. We promise to reply with a price within 24 hours - sometimes even within a minute.
- Quick Delivery: For Normal orders, we will promise to deliver within 15 days. As a manufactory, we can ensure the delivery time according to the formal contract.
- Special Export Design: We pay much attention to the export packages. We have plastic clips on the beams for surface protection. To avoid damage in transportation, we get the whole uprights wrapped with transparent plastic film.
- Warranty: The high standard with good quality in both Design and Manufacturing enables us to provide a 10-Year Warranty for regular use, which is a long warranty in our industry.
Q4What is the delivery time?
This depends on the product. Typically standard products are delivered within 20 days. The delivery time of special products is according to the time of setting up the tooling.
Q5What is the term of payment?
1) T/T | 2) L/C | 3) Western Union
Q6May I know the status of my order? Are samples available?
Yes. We will send you information and photos at different production stages of your order to keep you updated. Furthermore, samples are available; we can send sections of sample for your reference by express. *Just leave us an inquiry in the message box below. We will offer you best price with best quality and service.